Tickets, and the passport rules nobody tells you
Zhangjiajie is not one ticket. The park, Tianmen Mountain, the glass bridge, Huanglong Cave and Baofeng Lake are five operators, five tickets — all real-name entry now.
What things cost
Official 2026 notice prices where published; OTA snapshot where the operator does not publish. Prices change — the official announcement wins.
| Item | Price (CNY) | Note |
|---|---|---|
| Park admission (4 days) | 165 | Government-set price, flat all year, eco-shuttle not included |
| Eco-shuttle (4 days) | 72 | Rose from 60 on 1 Jan 2026 |
| Admission + shuttle combo | 236 | Official booking site; the two tickets add up to 237 |
| Bailong Elevator | 65 / 130 | One way / return; 326 m, 66–88 seconds |
| Tianzi cable car | 72 / 144 | Use it downhill to skip the queue |
| Yangjiajie cable car | 76 / 152 | Must ride back the same way |
| Huangshizhai cable car | 65 / 118–130 | Return price is disputed — check at the gate |
| Ten-Mile Gallery train | 38 / 76 | Walk in, ride out |
| Tianmen Mountain (C line) | 285 | Combo + 3 insurance; 14 and under free with ID |
| Grand Canyon B line | 178 | Canyon + glass bridge + boat; sources also say 175 / 219 |
| Huanglong Cave | 60 | Admission only — the underground boat is extra |
| Baofeng Lake | 30 | Admission only — boat and shuttle are extra |
Tianmen Mountain is on the C line
Since 13 Oct 2026 the 7.4 km cableway is closed for upgrade — A/B tickets not sold. The C line: shuttle to Heaven's Gate, escalators through the mountain, summit loop, back the same way. Ticket office 07:30–16:00.
If this matters for your dates, call the operator: 0744-8366666.
Book this far ahead
| Ticket | Lead time | Why |
|---|---|---|
| Tianmen Mountain | 3–7 days | Tickets release daily at 08:00 on the official WeChat account |
| National park | 1 day | Real-name slot tied to a gate and an entry time |
| Glass bridge | 3 days in peak season | Timed slot, sells out |
| Peak season (National Day, May Day, Spring Festival, July–August) | 1–2 weeks | Tickets and hotels together |
Opening hours
| Place | Hours | Note |
|---|---|---|
| National park gates (all five) | 07:30–17:00 | Official 2026 notice |
| Tianmen Mountain | 08:00–16:00 | Last ticket check 16:00; closed cableway means C line only |
| Grand Canyon | 08:00–16:00 | Jan–Mar opens 08:30; glass bridge last entry 15:30 |
| Huanglong Cave | around 08:00–17:30 | Old listing, confirm on the day |
| Baofeng Lake | around 08:00–17:00 | Old listing, confirm on the day |
Where to book
| Channel | What it is |
|---|---|
| 「张家界一机游」WeChat mini-program | City-wide official platform: timed and gate-specific reservations for the national park |
| Tianmen official WeChat account | The ticket quota is largest here; the website is only a login page |
| zhangjiajieforestpark.com | English/multi-currency booking site; operator status unconfirmed |
| OTA official stores | Trip.com / Klook / GetYourGuide — tickets can be redeemed with a passport |
Booking is tied to an entry time and a gate. The park also accepts passports on its mini-program; OTA tickets redeem with a passport at the gate.
Passport rules — read this before you book
- Bring the original passport. Entry is a real-name face-scan check; copies and photos are refused.
- Details must match character for character — full name, passport number, nationality, date of birth. A typo means the ticket cannot be issued or you are turned away.
- Your ticket is tied to a gate and a time slot. East Gate, South Gate, West Gate, North Gate and Middle Gate are different entries; arriving at the wrong one is a long detour.
- East Gate has two lanes: left for the Tianzi cable car, right for the Bailong Elevator / Ten-Mile Gallery. Picking wrong costs an hour.
- Children without a Chinese ID need a manual counter check with their passport — allow extra time.
- 240-hour transit visitors: your temporary entry permit is your ID basis for tickets and hotels. Keep it with the passport.
“Bring your original passport on every park day. Entry uses real-name face-scan verification and your passport details must exactly match the reservation. Tickets are tied to a specific entry time slot and ticket station.”
Official ticket offices
| Gate / service | Phone |
|---|---|
| East Gate (Wulingyuan) | 0744-5628681 |
| South Gate (Forest Park) | 0744-5712168 |
| West Gate (Yangjiajie) | 0744-5668319 |
| North Gate (Tianzi) | 0744-5617010 |
| Bailong Elevator | 0744-5612360 |
| Tianzi cable car | 17774437666 |